[genderqueer they/them pronouns Panromantic asexual] Hello, everyone. Nice to see you. This is my little space where I post/share stuff that fascinates me. Common themes include: cosplay, anime, LGBTQA/MOGAI issues, messages of positivity,...
very confident professional language in case they think you’re not qualified, no contractions, avoiding “uhhh” or “ummm,” faking that you checked with your supervisor and give them the exact same info you gave them before
“yes ma’am/sir” or just “yes/no” “you’re welcome” “one moment please”
I Am The Manager
all kinds of authority in tone, almost euphoric in nature while also being polite even though they’re yelling on the other end of the line/counter
:) I AM THE MANAGER :)
Present But Mentally Done
lots of paralanguage, for example “mhm” “mmm” “uhhhh” *sigh*
flat speech, tired, is present but not really wanting to help or be here at all, may sound a little drunk but not actually drunk. just tired
Sympathetic Sally
tone of voice so caring that it could put a therapist to shame, wanting to help, on the customer’s side
“oh i am SO sorry about that” “let’s see what we can do!” “this is how i can help you” “i apologize profusely”
Military Background
very short responses, no-nonsense tone with minimal emotion, uses military alphabet to spell things, keeps conversation as fast and efficient as possible
“yes/no” “affirmative” “i can do that”
There’s Nothing I Don’t Know
super confident, everything you say sounds like The Law, customers are almost intimidated by your knowledge
“according to our policy” “there is a fee for…” “your coupon is expired, no exceptions”
I Know Nothing
taking messages is your forte, unsure sounding tone, deflecting responsibility
“i can take a message and contact my supervisor” “let me confirm and get back to you” “i’ll get my manager”
the pressure put on women to be young, attractive, and successful all at once is fucking ridiculous, you got women in their late teens and early twenties convinced that their lives are over because they don’t have a successful career and a romantic partner…a woman’s value is not in how successful she is or whether or not she has a romantic partner. there are no deadlines for life achievements, women don’t have to become successful when they’re young. women are not limited by their age, and a woman certainly is not a failure for not having either (or both) a successful career and a romantic partner when she is just starting to live her life!
